Common questions
Quick answers.
If your question isn’t here, email support@trustncredibility.com. We reply within one business day.
What bottles does CapTool Rinse fit?
CapTool Rinse fits many common 28mm plastic beverage bottles, including most 16.9oz waters, 1-liter waters like Smartwater and Fiji, 2-liter sodas, and many sports drinks. The full tested list lives on our compatibility page. We don't claim universal because bottle finishes vary by brand.
Is the cap safe for water contact?
The cap is made from food-contact-grade silicone, BPA-free, and meets FDA 21 CFR food contact requirements. The cap is designed for rinsing, not for drinking through. The bottle itself is the drinking surface.
How is CapTool different from a generic bottle shower cap?
Most bottle shower caps are single-SKU products with generic packaging and no compatibility list. CapTool is built as a system: Rinse, Drip, Pour, and a Kit, with a published compatibility list, demonstration videos for each use case, and a brand that retailers can stock with confidence.
Can I use it for hot liquids, fuel, or cleaning chemicals?
No. CapTool is designed for water and standard beverage liquids only. Not for hot liquids, fuel, bleach, pesticides, hazardous chemicals, or pressurized contents. Full safety guidance ships with every package.
Is CapTool dishwasher safe?
Yes. The cap is dishwasher safe on the top rack. Inspect for damage before each use.
How long does the cap last?
With normal use, expect long service life from food-contact silicone. Inspect for cracks, tears, or warping before each use. Replace if damaged. Heavy chemical exposure (which we do not recommend) shortens life.
Will it fit my reusable Hydro Flask or Yeti bottle?
CapTool is designed for the 28mm beverage finish family used by most disposable plastic water bottles, sodas, and many sports drinks. Premium reusable bottles like Hydro Flask and Yeti use proprietary thread sizes and are not compatible.
What is your return policy?
30 days from delivery for any reason. Unused product in original packaging gets a full refund. Defects and damage are covered with a prepaid return label and replacement.
Where do you ship?
Within the United States at launch. International shipping is on the roadmap. Standard delivery is 3 to 7 business days.
Is shipping free?
Free US shipping on orders over $25. Below that, standard shipping rates apply at checkout.
Do you sell wholesale to retailers?
Yes. Beach stores, pet retailers, garden centers, camping shops, and emergency-prep distributors can request our wholesale packet with MOQs, lead times, and the full pitch deck.
Is CapTool safe for children?
CapTool is designed and marketed for adult use. Adult supervision is recommended around children. The product is not a toy.